Terms & Conditions

Welcome to WellChoice.co.uk. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. About Us

WellChoice.co.uk is operated by an individual seller based in India.

Business Address:
1120, Anupam Business Hub
Yogichowk, Surat
Gujarat, India – 395010

Email: contact@wellchoice.co.uk
Phone: +91 9724064063

We sell products only to customers in the United Kingdom and all prices are displayed in GBP (£).

2. Products & Pricing

  • We make every effort to display product information accurately
  • Product images are for illustration purposes only
  • Prices listed on the website are final and include all applicable costs
  • There are no hidden charges or additional fees at checkout

We reserve the right to update product prices and descriptions at any time without prior notice.

3. Orders & Payments

We accept the following payment methods:

  • Stripe (prepaid orders)
  • Cash on Delivery (COD)

An order is considered confirmed only after successful payment (for prepaid orders) or order confirmation (for COD orders).

We reserve the right to cancel or refuse any order due to:

  • Stock unavailability
  • Pricing or listing errors
  • Suspected fraudulent activity

In such cases, a full refund will be provided where applicable.

4. Shipping

  • We ship only to the United Kingdom
  • Shipping is free on all orders
  • Estimated delivery time is 7–8 business days
  • Delivery time may vary due to courier or customs processing

Please ensure your delivery address is accurate when placing your order.

5. Cancellations

  • Orders can be cancelled before they are shipped
  • Once shipped, orders cannot be cancelled and must be returned as per our Return & Refund Policy

Refunds for cancelled orders will be processed within 5–10 business days.

6. Returns & Refunds

  • We offer a 60-day return policy
  • Returns are free and include a prepaid return label
  • Products must be unused and in original condition
  • Refunds are processed after inspection of returned items

Certain beauty products may not be eligible for return if opened due to hygiene reasons.

For full details, please refer to our Return & Refund Policy page.

7. User Responsibilities

By using our website, you agree:

  • To provide accurate personal and delivery information
  • Not to misuse the website or attempt fraudulent activity
  • Not to violate any applicable UK or international laws

8. Intellectual Property

All content on WellChoice.co.uk, including text, images, logos, and designs, is the property of WellChoice and may not be copied or used without permission.

9. Limitation of Liability

We are not responsible for:

  • Delays caused by courier services or customs authorities
  • Minor variations in product colour or design
  • Issues arising from incorrect delivery details provided by the customer

Our liability is limited to the value of the product purchased.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.
By using our website, you agree to the collection and use of your data as described in that policy.

11. Changes to These Terms

We may update these Terms & Conditions at any time. Any changes will be posted on this page and will take effect immediately upon publication.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

WellChoice.co.uk
Email: contact@wellchoice.co.uk
Phone: +91 9724064063

Address:
1120, Anupam Business Hub
Yogichowk, Surat
Gujarat, India – 395010